All cryptocurrencies need to be sent to the same ticker Receive addresses in order to avoid loss on the blockchain. If you sent funds to the wrong protocol, or sent funds to a cryptocurrency address we do not support, you might lose your funds. This is an industry standard. Therefore, it is very likely that, if you are unable to cancel the transaction from your end and your crypto funds do not show up in your account within 24 hours, that you have lost your cryptocurrency.
Also, due to the fact that we have just released the app, we do not have an exchange for cryptocurrencies – so you can’t purchase crypto directly from us. You’ll need to purchase crypto on a digital assets exchange and then send the crypto to one of the receive addresses in your AABB Wallet (the type of address depending on the crypto being sent). Keep in mind to check the Add Currency section in advance to make sure that we support the token/coin that you are sending to our platform. Once the crypto is in your account, if you wish to acquire AABB Gold (AABBG) tokens, please click on Convert and purchase. You should be able to purchase AABBG with any currency we support. Please keep a lookout for our press releases and on-site notifications for future updates regarding the AABB Gold token.
Certain functionality of the AABB Wallet is still being tested, therefore some modules may encounter temporary difficulties. It is expected for the Convert feature to also have moments of downtime due to a large influx of users. We kindly ask you to be patient. Our developers are evaluating all features of the wallet and further expanding the capabilities of the network. Therefore, we apologize in advance for any possible inconvenience caused.
Please make sure that you have the latest version.
Latest iOS version – 1.0.191
Latest Android version – 1.0.1225
Here is also a link on how to withdraw funds from a platform such as Coinbase (that works with FIAT):
https://help.coinbase.com/en/coinbase/trading-and-funding/cryptocurrency-trading-pairs/how-to-send-and-receive-cryptocurrency